If you want to know where your school district is clopping along on this futuristic journey, ask the members of your community to open their wallets — therein lies your answer. You have some ideas about what could be causing this, so you go through them one by one to see if you can eliminate any possible causes. Ten Tips for Personalized Learning via Technology. If students start to view technology as something they can use at all times in class, they may be more likely to start abusing it. Restart the computer: When all else fails, restarting the computer is a good thing to try. Below are some quick tips you can try before contacting your teacher for help. I can't edit a rubric attached to multiple assignments! Discover what your school can learn. Reverse engineering or disassembly is prohibited. 1. Things look good in both cases, so you know the issue has nothing to do with ink or paper. H���yTSw�oɞ����c [���5la�QIBH�ADED���2�mtFOE�.�c��}���0��8�׎�8G�Ng�����9�w���߽��� �'����0 �֠�J��b� n�3ܣ�k�Gݯz=��[=��=�B�0FX'�+������t���G�,�}���/���Hh8�m�W�2p[����AiA��N�#8$X�?�A�KHI�{!7�. Basic Technology Troubleshooting Steps. But there are a host of problems that keep you from reaching your data or the network that can be fixed, sometimes in a matter of minutes. �w�����������^����'"��G���I��{>��P��HƩ��H���e�,�I��$+�D`㙑D��3I�Ue.�g" �U:G����[�{�qn^ ����&��*��R��e�K Sometimes your computer may become completely unresponsive, or frozen. (*���(%�8H����8c�-�� f�ԉd�9�@6_IjH��9���(3=�D����R�1%? As simple as it sounds, most Chromebook issues are resolved by restarting the device. 7�f��=8]֬�f��ĩ�6�=o�Y9U���0�5��3��iKD[LwU.�Ŋ~�PںqQѤ���� ��� }_Me�Ho�jT�ex?+Wu3y�W���p�[D��;�5;��`>7�.���~h��;k��ЌH)�֚h�6���$0)� �� ��Q�I�c�Z`>��X8�X7�g-I�l�u�R�-�{;x����B�2*J'g�����9鞽>�@�2ҹ��p�TX�Q㨻��Q~�k' jxAW�^��!|��8xu bbh�����`�>��׼ή�\q8�R��~Q-,�ZwL;��[�m�P�����Ip��㘬o��`����"h��4�XB'l���^�Y����+�a��I�^��^���h��`}%�O��� ��a���%�`�-�t��3��_ �D�OY|���� ��N���@��8G�h�}Pz���᎕���Z�?݃S� :�p9�x�WI�a���8�g�a+�)�;F =p �´5f^�a6�0ێ�!e������[�Qx����쯤p�k What if you can't seem to close an application, or can't hear any sound from your speakers? Our institution provides training for faculty and advisors to make effective use of student technology systems on an ongoing basis (e.g., continued training, updates). Still, like adults, students’ focus can wander when working online. If you think you might need a solution like this, we recommend consulting a professional first. This quick videos shows you how to get up-and-running with Zoom meetings. endstream endobj 111 0 obj <>stream Additionally, the Student IT Helpline (910)989-2101 is open from 7am-3pm and you can contact your school's DLTF. Telemedicine: … If you still haven't found a solution to your problem, you may need to ask someone else for help. Tip 7: Assess student progress with technology tools. The information about … 2. •. And visit Tips to Avoid Problems on Exam Day to see four key to-dos. Keep in mind that most computer problems have simple solutions, although it may take some time to find them. Best practices. Here are some best practice tips: Have a dedicated study or workspace. ��w�G� xR^���[�oƜch�g�`>b���$���*~� �:����E���b��~���,m,�-��ݖ,�Y��¬�*�6X�[ݱF�=�3�뭷Y��~dó ���t���i�z�f�6�~`{�v���.�Ng����#{�}�}��������j������c1X6���fm���;'_9 �r�:�8�q�:��˜�O:ϸ8������u��Jq���nv=���M����m����R 4 � /en/computerbasics/creating-a-safe-workspace/content/. If you're having an issue with your computer, you may be able to find out what's wrong using the process of elimination. J��2E�y`�=��Q�;��%-�b@*9�S"���>:+����G���o:`v��$�� ��,� �o�"�kw�]��{��Amv�k��s�J��ō���ˤ�w����Ӂ�uRWq�7��ܪr�Ġ�? Below is a listing of commonly asked computer questions and answers, and basic troubleshooting steps for operating systems, software, and computer hardware.Keep in mind that this is a select few of the thousands of questions and answers in our database.. See our troubleshoot definition for a general overview of the steps that should be taken while troubleshooting a computer. Q_�ة�;��;3�3)Q��;?�;��������9��[��qI6�"KKQj%���e $�B�T�z&\�~���y��=Y��F��Q}s��׸�>�I}���8�h�.Nt�'|���+|�;����.NJ8��˄�Է$�,E}�9Σ����ݠV��Tfc��S�9��\V�H$� �(���@[~�Jt|1ʥ�y���^qY��H��He��WR���9�,^�}t ����7���v�9Go?��I]I�.�F��+ Q�4|Z~����@Y�@!6�f�.;��Xh�i��j�]�h�. endstream endobj 110 0 obj <>stream ��^; 7��;װ��;19Fo ޻�ԝ����" ��+�G�M�ٷ-�obɌ!�B���z`g��n2um�V~B�g����R�A��g��~0E�x\hfR����é� �A?��6����$�x��B���ເ����>.xc�7@��{,f;#J�}ز�h넿r��Ǟ�h�Yg�p,1�7�.2�C�K���L�6u����.��� Most of the time, problems can be fixed using simple troubleshooting techniques, like closing and reopening the program. Student Tutorials; Seesaw Family Guide 2020; Resources for Microsoft Teams; Tech Tips; Technology Policies. Many computer problems appear more serious than they really are. Always check the cables: If you're having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all related cables to make sure they're properly connected. Programs are available to sync and merge accounting with PoS terminals and bookkeeping programs in that each purchase or sale transaction is well recorded. If the problem still isn't fixed, you can try other troubleshooting techniques. We recommend starting by using the following tips. These tips and trick were gathered at a Canvas Investigation meeting of academic technologists in April 2019 and compiled by Annika Moe. 125 0 obj <>stream N'��)�].�u�J�r� When this happens, you won't be able to click anywhere on the screen, open or close applications, or access shut-down options. All issues or questions with your Chromebook should be sent to your teacher. April 26, 2010. Credit: Grace Rubenstein. There are many different things that could cause a problem with your computer. You must have unplugged it accidentally when you plugged something else into the computer earlier. Asking students for technology support is inclusive and can help engagement. Once they hear back from the technology department they will give you instructions o what to try or when you can bring your device to the … This sometimes when a student use to be here, left and then returned and someone accidentally enrolls him as if they are a brand new student instead of a returning student. Whenever you have a problem with your computer, don't panic! You check the printer's USB cord and find that it's not plugged in. Relax. Although students are generally tech savvy, and thus able to manage computers well, lack of computer literacy is a major issue among students today. If your computer or monitor won’t turn on: Check the power cord where it attaches to the back of the computer or monitor to make sure it is plugged in tightly. This is where our website, "Computer Troubleshooting for Teachers and Students" comes into play. Do you know what to do if your screen goes blank? Virtual Learning Tech Tips and Troubleshooting Guide for Students and Parents. %%EOF protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Top tips for troubleshooting technology Photo: Your child may be using radio aids and other assistive technology in a different way With nurseries, schools, colleges and universities having closed at short notice, many families find themselves without the support of … Student Responsible Technology Use Agreement (RUA) Student RUA; Technology Plan (CLASS) ITT Matrix; Chromebook Troubleshooting Tips 1. endstream endobj 106 0 obj <>/Metadata 10 0 R/PageLayout/OneColumn/Pages 103 0 R/StructTreeRoot 14 0 R/Type/Catalog>> endobj 107 0 obj <>/ExtGState<>/Font<>/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 108 0 obj <>stream IT modified student services as a result of the COVID-19 pandemic. When this happens, you won't be able to close the window or click any buttons within the application. h�b```�fN+ �01�0p,`�f�d��\��������bH�����xm�'00��|�+� �d`,Q�20�܆k�a`�xed0 �9 Troubleshooting IT can be… tedious (understatement of the year). Once you've identified the source of your computer issue, it will be easier to find a solution. As an easy starting point, we'd recommend searching the Web. 22 Comment Stephanie says: Reply. j_y6�0��P� zՎ�o��sW%{�{4l��|�U,ـ-O�ب�abx��K� ������r����n[�p;��b�*��Đ݀m�{�m��� W���q�2�K7� ��>����Z��Zm�P������^֚��=���+_��]��CG�e�$s�DA�d���������ϧ�? 114 0 obj <>/Filter/FlateDecode/ID[<491A497626216A499A4D59C392DF2E79><5FB92468D9361541840B924C7F3CEE3E>]/Index[105 21]/Info 104 0 R/Length 63/Prev 59457/Root 106 0 R/Size 126/Type/XRef/W[1 2 1]>>stream ... What other troubleshooting tips could you add? By John Halamka. Minimizing inventory costs and meeting customer demands has become easy too. Technology can be motivating for students in and of itself. 1. Please utilize the Learning From Home section of the Onslow County Schools website to access virtual learning guidelines, important links and how-to guides to assist you during this experience. We’re not so young, however, that we don’t have everybody on board at least somewhere on the technology trail. End users submit seemingly endless problems ranging from complaints of their Internet being “slow” to forgotten passwords to constant printer pains. A: If your device is spinning and says “Please wait…” after you’ve attempted to connect to your wireless network, try hitting the “Back” button in the bottom left corner of the screen. To challenge and support each child at his or her own level, the educators of Forest Lake Elementary deploy a powerful array of digital-technology tools. In this lesson, we'll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter. Check the power cord where it attaches to the surge protector to make sure it is plugged in tightly. )�7(��"F0h��p�Y5���}|��I�#��M_�%��gE�&k�j��t���p�x�h�w&y,� ���-!f�ό�?ļŭ{����/(�q�%�s|7w@ �^P�N2jn��kL���.���|����s��S~ql2MӚ����d*y�S�!���]N�5��U�m��NzPR��6��]SȉDB�}R�� aҐ]��sb�����G�k���� 417�h�↍~�lb��J�I�����\�W�q����ͣ+����b �Yoi��{�^f@H)�mH&�4C�Xw˘� M�X5'���j��fw�n?K�7�� �j�#����4�w�Y#4�BM�l�Ʋ:�g~���ՠ�g�7�M��lmd|W0c��*��B0&S�\�f�-ݚ�g�q޺:��� Students; Active Page: Troubleshooting Tips; Troubleshooting Tips for AP 2020 Exams. In tech years, we are, still quite young. Our website will be available to all users interested in using it. Try restarting your computer. 10 secrets to troubleshooting technology problems. Click the user panel in the bottom right corner of the screen (unless you have moved it elsewhere) There is a power symbol along the bottom of the … The teacher will then reach out to the technology department if they cannot resolve your technical issue. Closing the lid does not shut a device down. �+q��p�0�%���ۅ�#ʈ�G1�4�;�5���Ԕ|k���R.�B��8�z7�%��ب�T���A�S� ��Zz7�]�9Hgi��Vx�`�7 h�ԘYo�8�� Mary Alice Anderson notes, "Most schools will never be able to afford enough technical support" for all of the problems that arise in one school day. DON'T PANIC. 2y�.-;!���K�Z� ���^�i�"L��0���-�� @8(��r�;q��7�L��y��&�Q��q�4�j���|�9�� /en/computerbasics/how-to-use-your-computers-builtin-help/content/. Now you want to make sure the printer and computer are communicating correctly. �x������- �����[��� 0����}��y)7ta�����>j���T�7���@���tܛ�`q�2��ʀ��&���6�Z�L�Ą?�_��yxg)˔z���çL�U���*�u�Sk�Se�O4?׸�c����.� � �� R� ߁��-��2�5������ ��S�>ӣV����d�`r��n~��Y�&�+`��;�A4�� ���A9� =�-�t��l�`;��~p���� �Gp| ��[`L��`� "A�YA�+��Cb(��R�,� *�T�2B-� 105 0 obj <> endobj Apparatus Claims of U.S. Patent Nos. Many of them cannot operate basic programs such as Microsoft Word and PowerPoint and therefore are not able to handle their files. %PDF-1.5 %���� Q: What to do if my Chromebook does not connect to home Wi-Fi? 1. First, you check the printer to see that it's turned on and plugged in to the surge protector. Or, pair them with a 'fast finisher' who breezes through learning new tools. Application for students to access their data (e.g., current academic standing, tips for improvement, resources) 60%. In the rest of this lesson, we'll talk about other common computer problems and some ways to solve them. Check to make sure the surge protector is plugged into the outlet and turned on. There are many basic troubleshooting techniques you can use to fix issues like this. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only. Comments (22) classroom computers netbooks poster skills students teaching workflow. Tip 6: Have a student who is a non-reader or who has a fear of writing due to their low reading level? �[��QdH�y����W���m,{�`�~Xev��^暻/��.�n1ud�rl�r{��,�����S>���p@�n��Tu��;О3SG��Ȃ�v�Ԇ�����c&+��H3�d�,T/e"����Ge�y��5�q��Z3wUÁk��'�(w��ބ�>����2����l\��o� ݷ���w㜟 �ù�u�|@8� nB�F��8��'D�A#��^N7���7�Ɍ�`$Z:�F�Ml�ӷ;#��3������D1.ՙ �v�=A�cG���i��.+�\����k~��Ϗ5��P������4r��0hEx�ٍ?��hl����� 7�-v�ñq��3���n�3cJ�3P�w(a��q&\;��h�N�� ~|�bP�=͉��ԈΙ+�E�Av�xAD���=�2������X$?���!4�p�����-��[Z�c–�h3n�Y|�9�������vЄ��6��w�k�Ӿ����+�#�#�cg� K7!�Y�f� ռ�̍��F ���Lj��ٍ� h��c�ff|�!-e�B���W��OZeC��@g@��(����Y�z��d1���h`�Ż�T|{��\�nRq�~cM~�_� ���i I can't add a rubric to my assignment that uses Turnitin (or other LTI)! Press the Ctrl & Alt & Del keys on your keyboard together at the same time. Let's say you're trying to print out invitations for a birthday party, but the printer won't print. With a few easy clicks, you can access quality content, efficiently and independently, without having to ask for it. endstream endobj startxref Including students in a collaboration to solve technology problems, however, especially at the upper levels in grades 7-12, is skill that is a 21st Century goal. Please do not try to do any workarounds, or edits the student's information without letting us know about this student As always Kathleen an awesome post, I’m … Stay productive with tips to troubleshoot VPN connections, automated support to proactively resolve issues, online hardware diagnostics and more. Restart the Chromebook. If possible, have students sit away from their devices or use management software such as By Grace Rubenstein. Furthermore, many students find fixing basic computer problems troublesome, as they have no knowledge in this area. For difficult problems, a more drastic solution may be required, like reformatting your hard drive or reinstalling your operating system. This should bring up a menu that will allow you to run Task Manager. BEST PRACTICE: To ensure the most ideal online learning experience, students should maintain up-to-date virus and malware checkers and practice “safe computing” skills for optimal performance. Many basic problems can be resolved easily and quickly this way. "F$H:R��!z��F�Qd?r9�\A&�G���rQ��h������E��]�a�4z�Bg�����E#H �*B=��0H�I��p�p�0MxJ$�D1��D, V���ĭ����KĻ�Y�dE�"E��I2���E�B�G��t�4MzN�����r!YK� ���?%_&�#���(��0J:EAi��Q�(�()ӔWT6U@���P+���!�~��m���D�e�Դ�!��h�Ӧh/��']B/����ҏӿ�?a0n�hF!��X���8����܌k�c&5S�����6�l��Ia�2c�K�M�A�!�E�#��ƒ�d�V��(�k��e���l ����}�}�C�q�9 To have students re-engage with the task at hand, give them a couple minutes off their devices and have them turn to engage with a classmate face-to-face. Understand why … If this does not work double check that you have entered the correct … But we do have a disparity when it comes to funding. Live. Also, if you have a friend or family member who knows a lot about computers, they may be able to help you. #17 Solving the World’s Problems One by One: Technology on the Move . Chat with the STC for virtual technology advice, troubleshooting, and loaner laptop requests and returns. _�d-����8Qy$�*!j�e�?b"��x� �i4��%�����HZ��Op��7�4$�X��:X��e�A�m�;�o��Y$��l�k�6)=�$���[|;��IF�DV�;��&��}��a�f9A��c�?X+'%�����+�B����KY�s�W��d��g �qLr��*�H6�QV#R�myA���� Sometimes an application may become stuck, or frozen. If you're not a computer expert, it's possible that attempting these solutions could make the situation worse. Have them dictate what they want to type and write it on a paper for them to type. It's important to try these simple solutions before resorting to more extreme measures. What’s your plan of action for the next vague phone call, email request about tech issues, or help desk ticket from a big wig who needs his computer fixed… TECHNOLOGY TROUBLESHOOTING TIPS . It's possible that other users have had similar problems, and solutions to these problems are often posted online. Once you plug in the USB cord, the printer starts working again. Restart your device. And rarely does a yes or no vote on a local bond or levy refere… In Task Manager, switch to the Applications tab. Next, you check to make sure the printer's ink cartridge still has ink and that there is paper loaded in the paper tray. TECHNOLOGY TROUBLESHOOTING TIPS . It may look like the computer has crashed and all your data is lost forever. … For instance, the use of a free plagiarism checker for students helps to deal out the non-unique content and replace it. Information Security Breach; Technology Plans; Seaford Union Free School District; Tech Tips; Connection Troubleshooting at Home. With all basic troubleshooting, this should always be step number one. �\t�7�I���{:w'v�3(B��E�7�ٲ�u�� �ꇆ��n���Q�t�}MA�0�al������S�x ��k�&�^���>�0|>_�'��,�G! There’s no question that educational technology can be expensive. Many technology users can get bogged down with “technical issues” which can take away from the benefits of using the tools. This should bring you directly to the login page. )U!���$5�X�3/9�� �(�$5�j�%V*�'��&*���r" (,!��!�0b;�C��Ң2(��ɘ� � I�8/ This is just one example of an issue you might encounter while using a computer. � �4B�jTI"��QDI��=�L�y]���ꂎ/��b5�gt2"�/F��;����4�f����E^��UAo��}����5yS�i��������Ӣjg��I��X��O 1F�wE�:��ҳY�X��٢j�������#�1��;�Y>/g�ܔ�&����b�W:�e>��P Differing device capabilities and instructions No matter what's causing the issue, troubleshooting will always be a process of trial and error—in some cases, you may need to use several different approaches before you can find a solution; other problems may be easy to fix. The implementation of all kinds of applications and digital devices sufficiently improves the quality of learning. STC Student Technology Collaborative Services During COVID-19. Fifth graders like Matthew write and produce an in-school news broadcast each morning. However, technological proficiency is a must for following online courses, as it enables students … Let’s talk budgets. Viruses and malware are probably the top reasons for unsatisfactory online computing experiences. If these steps do not resolve your issue, check our technology support flow chart for other options. w�fy�P�ݦ �9PM� ZGM��e�R�Ϳ�%Ҕ|%.�E&�8�g��'"�k���Kd�T0�DA� � 0 Students can also prefer reading print and teachers can disengage from introducing new technology when they don't feel it adds anything extra. If you are new to working or studying from home, we provide information and video resources to make your experience as problem-free as possible. Technology makes complex inventory management and organization simple. �V��)g�B�0�i�W��8#�8wթ��8_�٥ʨQ����Q�j@�&�A)/��g�>'K�� �t�;\�� ӥ$պF�ZUn����(4T�%)뫔�0C&�����Z��i���8��bx��E���B�;�����P���ӓ̹�A�om?�W= It looks like this printer issue is solved! There are lots of technologies and resources available to help you make learning environments more inclusive and accessible. If you recently downloaded an update to your operating system, it might interfere with the printer. It is, so that's not the issue. The Technology Troubleshooting Office (TTO) is fully remote! Contents - Questions answered in this article. l�� h�bbd``b`j�� �H� .QWHpG �@b�#� ����h�?c�w� � endstream endobj 109 0 obj <>stream Students and teachers actively use innovations to solve academic assignments. Below you will find 10 ways every educator can make classrooms and learning more accessible for all students with Office 365. Take a breath. Check this list if you have technical issues during your exam. Students find the needed solutions much faster. This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them. H�b``������$����WR����~�������|@���T��#���2S/`M. H��WYs�F~篘7)b��Rٲ�u��+R����d2"F"%��os���?_|��������+1���K��^��Y3���T(Q?��w��B公�(O��D�D"���|��^��S�h� ©1998-2020 Goodwill Community Foundation, Inc. All rights reserved. We have to correct his records in the SIS (Focus) AND AD to resolve this problem. If that doesn't help, report the problem to your 1:1 school lead or teacher first thing in the morning on your next school day. How do you teach your students to troubleshoot? Canvas: Rubrics Troubleshooting with Tips and Examples. O�tz8��h�֎0�VV���`�����X��Ē�;�� {%M��,BRZ;���'�������r�� g!�;9��M�V6N�$�C�d;�|��4����nM��[�A��� 57%. 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Students ’ focus can wander when working online a paper for them to type in... If you recently downloaded an update to your teacher for help 's important to try technical issue that technology! And find that it 's not the issue has nothing to do my., this should always be step number One ; Chromebook troubleshooting Tips.... Lid does not connect to home Wi-Fi District ; Tech Tips and Guide. The quality of learning practice Tips: have a problem with your computer, do n't!! Computers netbooks poster skills students teaching workflow see four key to-dos, as have... 'D recommend searching the Web Tips for AP 2020 Exams is inclusive and can help.! Plugged into the computer has crashed and all your data is lost forever software as... Shut a device down content, efficiently and independently, without having ask... Tips to Avoid problems on exam Day to see four key to-dos and plugged in find solution. Knowledge in this area disengage from introducing new technology when they do n't feel it anything... Is open from 7am-3pm and you can try other troubleshooting techniques, like adults, students focus! Have a problem with your computer, do n't feel it adds anything extra home Wi-Fi ask for.. Constant printer pains problems have simple solutions before resorting to more extreme measures of... Troubleshooting at home able to close the window or click any buttons the... Solution to your problem, you can use to fix issues like this who breezes through learning new.. ( CLASS ) ITT Matrix ; Chromebook troubleshooting Tips for AP 2020 Exams basic. The device you recently downloaded an update to your teacher for help up-and-running with Zoom meetings find a like... An issue you might encounter while using a computer a solution in years... Chat with the STC for virtual technology advice, troubleshooting, this should always be step One. Or no vote on a paper for them to type April 2019 and compiled by Moe! You plugged something else into the outlet and turned on appear more serious than really. To my assignment that uses Turnitin ( or other LTI ) out the non-unique content replace. And organization simple plagiarism checker for students helps to deal out the non-unique and! Solution like this technology department if they can not resolve your technical issue purchase or transaction. And malware are probably the top reasons for unsatisfactory online computing experiences knows a lot about,! A Canvas Investigation meeting of academic technologists in April 2019 and compiled by Annika Moe in to the surge.... Similar problems, a more drastic solution may be able to handle their files being “ slow ” forgotten. Tip 7: Assess student progress with technology tools of an issue you might encounter using... Plugged in the Ctrl & Alt & Del keys on your keyboard together at the same.... Rubric attached to multiple assignments reading print and teachers can disengage from introducing technology. When you plugged something else into the computer earlier n't feel it adds anything extra make environments! Home Wi-Fi students ; Active page: troubleshooting Tips 1 easy clicks, you can try before contacting your.. Sounds, most Chromebook issues are resolved by restarting the device find a solution like this, 'll. Than they really are together at the same time bring you directly to the surge protector can be for... Chromebook issues are resolved by restarting the computer has crashed and all your data is lost forever transaction well... Extreme measures computer expert, it 's possible that other users have had similar problems, a more drastic may... 7Am-3Pm and you can contact your school 's DLTF plugged something else into the computer has and. Party, but the printer wo n't be able to close an application, or n't. 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