Bottom line: do NOT buy this product. If you’re buying a $700,000 home, why would you go with the cheap stuff, a dicey guarantee, and a seller who doesn’t back the product? NuCore is sold in cartons that will cover between 19-30 square feet. No thank you! NuCore Vinyl Planks are installed with a tongue-in-groove system. x 2 ft. x 4 ft.; Actual: 0.451 in. They sure push this flooring! Si vous désirez connaître la disponibilité des produits et obtenir des renseignements en … I have some sticky tape residue on my floor from the installer what can I use to take that off? Styles range from airy whitewashed gray tones to deeper mahogany shades. NuCore is vinyl, not laminate. Floor & Decor offers samples on most flooring options. It has to be redone. We didn’t start with a high gloss finish to begin with, ours looks kind of “flat”, so maybe that’s why we don’t appear to have lost any “sheen”? Sounds like they are horrible and they keep pushing this floor! Additionally they said my furniture had no protectors. But scratch-resistant does not mean scratch-proof, and if something sharp and heavy abrades against your floor, it will get scratched. Not. Regarding the waterproofing capabilities, I had some scrap pieces left outdoors on the front patio. There are places it has scratched when my mom dragged a dresser with a metal point sticking out over it, but that’s to be expected. After hearing from Floor and Décor how great NuCore was in regard to water, scratch resistant, and look….we had our new $700,000 house installed with NuCore…….NOT happy about it. Having the same issue. Much like other products sold by floor and decor. I get a phone call from the manufacturer which is based out of FL and the woman on the phone is absolutely rude and not understanding whatsoever. Usage: We installed this in a ranch house in far West Texas. The only reason we replaced it was because we wanted a new color. Did you purchase the NuCore Performance / Regal Forge/ Waterproof rigid plank with cork back? Within 15 minutes, our furniture made major dents in it. And it was only about 400sqft. Their lack of contact info says everything. Reunion Updates & News. We plan to install Nucore 6.5mm vinyl with a cork backing onto a concrete floor in our lower level. So far the only thing I’ve used on it is a swiffer, I’ve only had the floor for 2 weeks. I regret this purchase so much. Every flooring store wishes it could just sell flooring to the consumer then wash their hands of any responsibility. I hope this helps! As for divets from walking or heavy furniture use I haven’t seen any. However, despite promises about long-term durability, some customers have found that it is more susceptible to scratches and stains than the wear layer would suggest. At first I loved this flooring! Same here. In regards to the scratches on this delicate flooring I forgot to mention the installer replaced a few planks because the rubber mallet caused dents even though I watched him install and saw no abuse of the material when installed. Also used to measure the thickness of paint in walls. six months later i have scratches on the floor yet the box says scratch resistant. You can find these listed on their website. nucore vs coretec. Lifetime Warranty … Where do you live? The floor should be swept or vacuumed daily using soft bristle attachment. RECOMMEND. To compare 3 mil and 6 mil is like comparing apple and oranges. Mills is the unit of measurement used to measure the clear scratch resistant coating on top of the floor. Do not buy this product! I have Nucore throughout my home. While all floors require an underlayment, NuCore comes with attached cork underlayment, so there is no need to purchase or install this separately. There are issues with mold on the cork due to moisture. Now I realize why it was so hard to lay. Floor and Décor really pushing this floor. High temp equals high humidity. Both lines use cork underlayment for walking comfort and they also mute any sounds. Provide the manufacturer’s specs for the product. Spend the money and buy a better quality laminate than this, you will thank me later. The boards were not easy to cut (we ended up using a table saw), the tounge and groove connectors would break, and some pieces simply wouldn’t fit together properly. It has taken two months to get this response from the manufacturer. The store also carries a line of coordinating moldings to go along with your NuCore planks. For additional information on USG Plaster … I would never recommend this textured flooring. I will be in contact with Floor and Decor to see what the manufacturer will reimburse or replace. This was not a flood. I’m sorry to hear about your experience! The most common type of luxury vinyl flooring is rigid-core luxury vinyl flooring. This floor will require complete replacement. We did install ourselves, which was shockingly difficult. So, if you are looking for something a little bit different, you may wish to start your search with Pergo. I agree! After installation, room temperature must remain in the range of 60°F to 80°F. Do yourself a favor and steer clear of NuCore. This system is DIY friendly and simple to understand. When they have problems, it is not all of their cars that have problems, but usually a specific model, possibly with certain features. WTF, you really think this is going to fix my problem… by giving me more of the crap to put in my home?!? But to make sure your dream interior design isn’t ruined by substandard flooring, do your homework before investing. It’s a shame because I really like the floor. Was laid over a plywood subfloor, (Pier and Beam home). The flooring will go down easier and you will be able to move faster once you become more comfortable with the procedure. The floor is squeaking and the grout lines are popping out all over the place. Thanks! Excuse me but am I supposed to put furniture protectors on every single piece of furniture in my home?!? I agree, the material is flimsy to install, appears to be a “thick cardboard” on the “click and lock” part. (Someone mentioned using a mallet during installation- we just “click and locked” it, no mallet, no glueing seams, no underlayment)…..In my opinion, any area where we have that you can see a seam has NOT happened after the fact- my kids laid it that way. One of the benefits of NuCore Vinyl Planks is that there are over 100 different SKUs to choose from. Due to the quantity of your order, please contact Customer Care at 877-675-0002 to complete your purchase. TRUST me on this. 1). We have a metal frame king size bed putting all the weight on 4 tiny feet. Recently we got water when a pipe broke. Use felt protectors on furniture and mats under rollers. If you sat in the dining room chair indentations were left on my floor. Like others, planks are popping up. Floor and Decor ignores my complaint and I am now left with replacing an entire floor in my house even though the product is less than a year old. Your choices of finish include gloss, scraped, and hand-scraped. I then looked under a plastic plant vase on the floor and under the plastic legs of a plastic 3 lb child chalk board, and those too caused deep scratch marks. Can I put my rubber backed rugs on this flooring without a problem? BIG mistake. When I got a sample I wanted to see how tough it was compared to laminate. Pergo and NuCore are very similar in terms of the durability of their LVP flooring. Don’t buy it! I plan on sealing the flooring and using liquid leveler. Yuck.. You’ll want to see where you need to make any adjustments or cuts before you start working. (Yes, we seal our grout:). I’ve had no issue with furniture dents and we have a family with 3 small kids. COREtech features a 20 mil protective wear layer, compared to NuCore’s 22 mil layer, which means that both will stand up to heavy traffic, including the kind of traffic you might see in commercial spaces. The problem is there are spots on the floor that will not clean no matter what I use they are still there. Not helpful. Hey, I follow a lady that installed this flooring in her house. COREtec, a line of luxury vinyl plank flooring, is manufactured by US Floors and probably looks and feels more like authentic wood than any other vinyl line currently on the market. If you are looking for something more durable and versatile, there are a number of other LVP options on the market that are worth investigating. The chair has no metal/debris under the legs – only wood. I was told by them I have to stop laying the floor and keep my house torn apart so they can inspect. Poor quality, awful material. I made sure the subfloor was properly screwed and nailed down on my hands and knees and level. Both brands are a little unclear on the specifics of their warranty, so clarify this with your retailer before purchasing. Thanks for the tip! It’s the ideal flooring choice for busy homes with pets or kids because it can withstand high amounts of foot traffic. Approximately 1200 square feet. It’s pennies a foot and very cheep insurance to protect you floor and home from unwanted mold. I would never recommend this for hot climates. Thank you for sharing your comments. Joshua Sherrill – I have to say, that was the first question that popped into my head as well. The part of the room that i didnt prepare properly is terrible. © 2014 - 2020 Floor & Decor. I regret not waiting for CaliBamboo to ship their LVT when they offered to match the Nucor price! To further clarify what I am driving at, if I say I bought a car made by some well known manufacturer (Ford, Toyota, etc), and it is a piece of junk – that is not useful at all. No tech support. I have used Nucore Windsong with no problems. We installed NuCore throughout our 2100 sf home in Austin, TX. No phone number. NuCore offers a limited lifetime warranty on residential installations of their product. i understand there are 2 NuCore product lines? The most common type of installation is floating/locking, but you can also find glue down vinyl floors. When I install any type of flooring I take photos of the surface the rolls of poly vapor barrier, the tape used to join the poly sheets, the amount of overlay between the poly, and everything mentioned in the installation guide. Thank you. I used Pledge and it looks much better. Soft to walk on with the cork backing, and spills wipe right up, even stains! I purchased my flooring in Arizona from Floor and Decor who assured me that summer heat would not affect the product. Shop where the contractor's shop! Don’t forget to leave ¼” for expansion around walls and obstacles. Coretec is cork backed and Shaw is rubber backed. I replaced about 900 square of this flooring in my condo myself. Phase 2 with the other 2 rooms will start next month, difference is they have concrete sub-floors. Plank thickness and wear layer? But in reality, it is a line of vinyl floor planks designed to mimic the look and feel of hardwood floors, at a fraction of the cost. SmartCore’s vinyl plank and tile flooring share NuCore’s easy tongue-in-groove installation system, but installation is made even easier by its patent-pending rigid constructions, which means it can smoothly overlay any imperfections in the subfloor. If you are looking to install new floors in your home, and you want a real wood or natural stone look but don’t have the budget, you may want to consider NuCore Vinyl Plank flooring as an affordable alternative. Both floors are also water-resistant and won’t stain after spills if they are cleaned up within about 30 minutes. Has lost it shine and Bona cleaner is not giving the shine back. Every step of the way has been completely and utterly frustrating. It can get scratches and scuffs, and it has a tendency to get damaged by sunlight, heat, and water. Not only that it was on the second room of the day in the 8 hours. The thickness of plaster is between = 12 mm to 15 mm. Have decided not to purchase and not going to use Floor & Décor as I don’t see they are helping with any of the issues I’m reading about. I will use NuCore again with no reservations. 1. I’m in Texas and my aunt has this flooring and LOVES it, so we were also giving it a go as well. But as I previously mentioned, these LVPs cut like butter and installation was really a breeze. If you are concerned about what you would do when it comes to disposing of your old flooring, you may worry that vinyl flooring is not biodegradable. I have not had one problem with them. It works beautifully. And I use ceiling fans. If you want a near perfect floor spend alot of time preparing the wooden subflooring PERFECTLY! However, this is WAY too much texture. In fact, it is not even something that you can repurpose into something else like you might be able to with wood flooring. Be advised, smaller items are not always in stock and may take longer to become available. Felicia – so smart and cheap! You bought a 700,000 dollar house,and bought one of the most important items for your home at floor and decor? I’ve had it for almost 3 months and love it. So decided to purchase nucore. If we already have tile down do we still have to install under layment? More spaces between boards are forming. Where can I get such a rug? I am hoping you can save me from the same. And I can feel uneven areas if I walk barefoot. I would like to purchase this flooring, but I would like to know if it was installed professionally or DIY from YouTube. Absolutely absurd to expect this from a consumer. As a professional flooring installer with 19 years of experience, this is the first time I have installed NuCore flooring. I see a lot of posts here but none of them list the thickness of the product they settle on, 3 mil, 6 mil or 6.5 mil Nucore? Because vinyl is waterproof, you don’t need to worry about putting it in rooms that are prone to common spills and splashes. It should be recalled in my opinion. It was a remodel, so our upstairs had to have the floors leveled with concrete and some areas seem not leveled, a bit higher so just make sure the concrete is smooth/level. I’m happy with the first room finished about 4 months ago. However, it might not be quite resilient enough to protect against the kind of use that children and animals might inflict on it. For this reason, NuCore should not be used in high traffic areas, where it is likely to get scuffed or in wet rooms as where it may become stained if not properly cared for. I was expecting it to be a superior product. We had NuCore flooring installed by our contractor after he convinced us it was the best option during our remodel. NuCore’s availability ranges from in-stock styles that can be picked up the same day to special order lines. If you don’t care about the warranty then there are a lot of other great underlayments you can use that also have gridlines for convenience. I have contacted the manufacturer and I’m still waiting for a response, and I have to pay for a licensed contractor to come out and inspect the job I did. Aborting this product and going with tile. I find it interesting that the flooring industry promotes a product that consistently fails consumers. Richmond's everyday low price! The report came back saying there were no defects in the product and blamed my installer. I spent thousands of dollars on a floor for my basement. The higher the wear layer MIL, the better the plank – little to no damage. I was told by the manufacturer that while the boards are waterproof, they are not flood proof. Use either a dry Swiffer to get dust and stuff off the floor or once a week I vacuum. NuCore Vinyl comes with a pre-attached cork backing, making it softer on your feet and more comfortable to stand on for prolonged periods. But despite promises from the company in terms of their wear layers and their warranty, some customers have found that the floor is not as durable as it appears, and the warranty contains many exceptions, suggesting it might be difficult to make a claim. NuCore is 20 MIL. It order to operate in this manner you have to careless about the consumer and have passed responsibility for selling cheap products to your customers. Although I like it, it seems a little dull. $20 fee to order. My floor is being installed this week and I need them quick, but don’t know what to get. NuCore comes with an impressive 22 mil wear layer to provide durability, stain, and scratch resistance. We are building a home now and the builder uses this instead of wood, but obviously will install over slab instead of existing tile. Its the worst! My air-conditioning thermostat is set at 79°. People walking around in shoes upstairs shouldn’t sound like a stampede from below. Always buy about 10% more than you think you’ll need. I never took my pool table off the little individual dollies I had on as it made it easy to move around. After mopping twice with Bona and water ( because we had popcorn scraped off the ceilings ) the floor still looks hazy. I would NOT recommend this junk product. That goes for ANY product, but particularly for the less-forgiving lower-end products. Wind storms 50 mph, sand blows in windows, under doors, you name it. Special order for the reducers, quarter round, t molds and so on. I’m hesitant to complete the other rooms in fear of the same thing happening. It may appear too thin but it is fine. It looks dirty even after being cleaned, as both sweeping and damp mopping leave residue in the grooves. 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